Your personal information matters deeply to us. This policy explains how we collect, use, and protect your data.
Last Updated: January 2026The following types of information may be collected when you use the 78bd platform.
We collect the name, mobile number, email address, and date of birth you provide during registration. This information is used to verify and secure your account. National ID or passport details may also be collected to confirm your identity. This information is not shared with third parties unless required by law.
Your device type, operating system, browser type and version, screen resolution, and IP address are collected automatically. This information helps ensure platform security and detect suspicious activity. For mobile app users, device ID and push notification tokens may also be collected. This data is never sold to advertisers.
Relevant payment information is collected when you transact via Mobile Pay, Nagad, Rocket, or bank card. Full card numbers and PIN codes are never stored on our servers. Only transaction records, amounts, and payment method types are securely retained. All financial transactions are processed through encrypted channels, and local regulations are followed for all BDT transactions.
78bd uses cookies and similar tracking technologies across its website and app. These cookies keep your login session active, remember your preferences, and help improve platform performance. You can manage or decline cookies through your browser settings, though this may affect the functionality of certain services.
We collect logs of the pages you visit, time spent on the platform, games or sections you engage with, and any bets or transactions you make. This usage data is used to personalize your platform experience and show you relevant offers. Data is processed in aggregate for analytics purposes, and individual user identities are never revealed.
Your approximate geographic location may be determined based on your IP address. This is primarily used to verify service availability in your region and to comply with local regulations. The mobile app does not access precise GPS location unless you explicitly grant permission. Users outside Bangladesh may have restricted access to certain services.
We use your information only for specific, legitimate purposes.
Your information is used to verify your identity, create and manage your account, and ensure secure login. Identity verification under the KYC (Know Your Customer) process may be mandatory. This helps protect the platform against fraud and unauthorised access.
Payment information is used to process deposits, withdrawals, and other financial transactions. BDT transaction records are retained for legal and audit purposes. These records also help resolve any disputes or issues that may arise.
Your contact information is used to keep you informed about important account updates, transaction confirmations, promotional offers, and policy changes. You may opt out of marketing messages at any time, though essential service notifications may not be possible to disable.
Data is analyzed to detect and prevent suspicious activity, block attempts to create multiple accounts, and maintain overall platform security. This process protects your account and financial information from unauthorized access.
Your usage patterns are analysed to improve 78bd's services and tailor them to your preferences. This information plays a key role in developing new features, resolving existing issues, and enhancing the overall user experience.
We follow industry-standard technologies and practices to keep your data safe.
All data transmitted between you and 78bd's servers is protected by SSL/TLS encryption. Sensitive information, including passwords, is stored in hashed form and is never directly readable. Our systems undergo regular security audits, and any vulnerabilities identified are addressed promptly. Database-level encryption is also in place to prevent any unauthorised access.
Enabling two-factor authentication (2FA) adds an extra layer of security to your account.
Your data is retained for as long as your account remains active. After account closure, certain information may be kept for a defined period to meet legal obligations, resolve disputes, or prevent fraud. Financial transaction records are retained in accordance with applicable laws in Bangladesh. Once the required retention period ends, data is securely deleted or anonymised.
Contact our support team to submit a data deletion request.
We do not sell or rent your personal information. However, limited data may be shared in specific circumstances.
Only the information necessary to complete transactions is shared with Mobile Pay, Nagad, and other payment gateways. These partners follow their own privacy policies and process data strictly in accordance with our instructions.
Information may be shared with relevant authorities in Bangladesh when required by court order, government directive, or legal investigation. Any such disclosure is strictly governed by legal obligations and limited to only what is necessary.
Limited data may be shared with selected technology partners for hosting, analytics, and cybersecurity services. These partners operate under strict contractual obligations and are not permitted to disclose user information to any third party.
We never sell your personal information to advertisers or data brokers. Your financial data is never shared with any unauthorized third party. Your information is not used for marketing purposes without your consent, and any use of data outside 78bd's privacy policy is strictly prohibited.
As a 78bd platform user, you have clear and defined rights over your personal information.
You can find out what information we hold about you at any time. Log in to your account and visit the profile section for a summary of your data. For a full data report, submit a request to our support team and we'll provide complete information within 30 business days.
If any of your personal information is incorrect or incomplete, you can request a correction. Use your account settings to update your name, contact details, or other profile information, or reach out to our support team. Corrections to identity-related information may require additional verification.
You may request the deletion of your account and associated personal data. However, certain information may need to be retained for a specified period due to legal obligations or ongoing dispute resolution. Deletion requests are typically processed within 14 to 30 business days, and you will be notified once complete.
In certain circumstances, you may object to the processing of your data, particularly for marketing purposes. To opt out of promotional emails or SMS, use the unsubscribe link at the bottom of any message or adjust your account settings. Action will be taken within 7 business days of receiving your objection.
You can request your data in a structured, machine-readable format. This allows you to transfer your information elsewhere if needed. To make a portability request, contact our support team and your data will be provided within 30 business days following identity verification.
We are fully transparent about any policy changes and always available to help with any questions or concerns.
78bd reserves the right to update or modify this Privacy Policy at any time. For any significant changes, you will be notified by email or in-app notification at least 15 days before the changes take effect. The date of the latest update is always displayed at the top of the page so you can easily identify the current version. Continued use of the platform after any changes constitutes your acceptance of the updated policy. If you object to any changes, please contact us before closing your account.
We can provide a copy of previous versions of this policy upon request.
For any questions, concerns, or requests regarding our privacy policy, please reach out to our dedicated support team. We're available 24/7, Bangladesh time, and ready to help. All privacy-related complaints are taken seriously and resolved as promptly as possible. You can contact us via email or live chat, and we aim to provide an initial response within 24 hours.
Contact Address: [email protected]